Privacy Policy

We are transparent regarding the use we make of your personal data, to understand the implications of the way we use your data and the rights granted to you in relation to your data, we make all the information contained in this Privacy Policy permanently available to you. , which you can consult when you consider it appropriate, and where you can also find additional information regarding our use of your data.

By accepting this Privacy Policy, the user provides their informed, express, free and unequivocal consent for the personal data provided through the website https://poppersareus.com/ to be included in a file under our responsibility, the processing of which we are under the GDPR complies with appropriate technical and organizational security measures.

The responsible for processing your data

Company: Fabio Manuel Correia Viana
Headquarters: Rua Florinda Maçães, Loja 5, 4490-090, Póvoa de Varzim
VAT: 248341952
Contact Data Protection Officer: data-protection@poppersareus.com

What we use your data for

Depending on the purpose for which we process your data at any given time, as explained below, we need to process some data which, in general, will be, depending on each case:

Your identification data (for example, your name, surname, language, country from which you interact with us, contact details, etc.);
Economic and transaction information (e.g. your payment or card details, information relating to your purchases, orders, returns, etc.);
Connection, geolocation and/or navigation data (e.g. location data, device identification number, advertising ID, etc.);
Commercial information (for example, if you have subscribed to our newsletter);
Information about your preferences;

When we ask you to fill in your personal data to provide you with access to any functionality or service, we will mark certain fields as mandatory, as this is the information we need to be able to provide you with the service or provide you with access to the functionality in question. If you decide not to make said data available, you may not be able to complete your user registration, or you may not be able to enjoy these services or features.

In specific cases, a third party may have provided us with information about you when using a feature or service, for example, by sending an order to your address. In these cases, we only process your data when this is relevant to the functionality or service. By other cases, we may collect information passively, as we may use tracking tools such as cookies and other similar technologies on our website and in the communications we send to you.

Depending on the purpose for which we process your data at any given time, we need to process some data which, in general, will depend on each case. The personal data we process will exclusively be used for the following purposes:

Registration as a user:
If you decide to become a registered user, we need to process your data to identify you as a user and to provide you with access to the various functionalities, products, and services that are available to you as a registered user. You can cancel your registered user account at any time on your account page or through one of our contact details.

Execution of the purchase or service provision contract:
To contact you regarding updates or informative communications related to contracted features, products, or services. Also to manage payment for the products you purchased, and for invoicing.

Customer support:
We only process personal data that are strictly necessary to manage or resolve your request or request.

Marketing:
This purpose includes the processing of your data, mainly to personalize the services we provide to you and to be able to formulate recommendations based on your interactions with us. If you subscribe to our newsletter or similar, we will process your personal data to manage your subscription, including to send personalized information or promotional actions about our products or services. You can unsubscribe at any time free of charge using the instructions we provide in each communication.

Analysis of functionality and quality:
When accessing our website, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand how users interact with our website.

Authorization to process your data

The legal bases that allow us to process your personal data also depend on the purpose for which it is processed.
which we treat them, as indicated below:

Manage your registration as a user:
To register as a user, we need to process your personal data; otherwise we would not be able to manage your registration. We consider that we have a legitimate interest in associating your account with your purchases and the data collected regarding your activity.

Fulfilment and execution of the purchase or service provision contract:
The processing of your data is necessary to conclude a purchase or service contract with you. Certain data processing related to the purchasing process is activated only because you request or authorize it. In these cases, our processing of your data is based on your consent.

Customer support:
We consider that we have a legitimate interest in responding to requests or questions that you ask us through the various existing contact channels. We understand that the processing of this data is also beneficial for you, as it allows us to properly assist you and respond to requests made. When you contact us, in particular, to manage incidents related to your order or the product/service purchased through the website, the processing of your data is necessary to conclude the purchase and sale contract. When your request is related to the exercise of the rights we inform you about below, we are legally authorized to process your data to comply with our legal obligations.

Marketing:
The basis of legitimacy for processing your data for marketing purposes is the consent you give us when you accept to receive personalized information through different means. When you authorize the sending of push notifications on your device, when you configure it in your device settings or when you give your consent through cookie settings.

Analysis of functionality and quality:
We consider that we have a legitimate interest in analysing the functionality of the website and the level of user satisfaction, as we understand that the processing of this data is also beneficial for you, as the purpose is to improve the user experience and offer a higher quality service.

Duration of retention of your data

The retention period for your data will depend on the purposes for which we process it, as per
explains below:

Manage your registration as a user:
We will process your data for as long as you remain a registered user (who is, until you decide to delete your registration).

Fulfilment and execution of the purchase or service provision contract:
We will process your data for the essential period of time to manage the purchase of the products or services you have purchased, including possible returns, complaints, or claims associated with the purchase of the product or service in question.

Customer support:
We will process your data for the period necessary for your request or request to occur.

Marketing:
We will process your data until you unsubscribe from the newsletter.

Analysis of functionality and quality:
We will process your data sporadically while we carry out a specific action or quality survey, or until we anonymize your browsing data.

Regardless of whether we process your data for the time strictly necessary to fulfil the corresponding objective, we will then keep it duly stored and protected for as long as responsibilities arising from the processing may arise. This depends on the legislation in force at any given time. When each of the possible actions expires, we will delete the personal data.

Sharing your data with third parties

It may be necessary for us to provide access to your personal data to third parties who provide us with support for some services. They are obliged to maintain due confidentiality as provided for in this document.

Exercise of rights

We are committed to respecting the confidentiality of your personal data and guaranteeing you the exercise of your rights. You can exercise your rights free of charge by emailing us to a unique email address: data-protection@poppersareus.com, indicating the right you wish to exercise, such as accessing, rectifying or deleting your personal data.

Please be advised that you have the right to lodge a complaint with the data protection supervisory authority: https://edpb.europa.eu/about-edpb/about-edpb/members_en#member-pt

Cookie information

Read our Cookies Policy to better understand the cookies and similar devices we use, their purpose, how to manage your preferences and other useful information.

Changes to the privacy policy

We may change the information contained in this Privacy Policy whenever we deem appropriate. We advise you to periodically consult this Privacy Policy and also the Cookies Policy, in case any changes have been made.